What our clients say
Here are just a few recent reviews from our clients.
"We have worked with Susan Lang and her team for a number of years now and would highly recommend her Company. The team have carried out our monthly bookkeeping, management reports and payroll. All of the team are friendly and helpful whether on the telephone or via email.
They have been a huge support with the current situation and we have received comprehensive advice as soon as the information has been released."
Chris Newton, CSN Services
"I have used the services of Susan Lang and her team at The Accounts Department North East (TADNE) whilst working at various SME’s. Our business was able to reduce company overheads and risk by outsourcing weekly and monthly payroll for 100+ employees to TADNE. They are reliable and professional at all times, I know the payroll will be processed according to strict deadlines without fail every week. The team there have an excellent attitude towards their customers and always respond to any queries promptly. They offer a reliable and flexible outsourced service which feels more like an extension of your team."
"The service we receive from Juliet and The Accounts Dept NEis always first class. Juliet is extremely diligent in her approach and has great attention to detail. Her knowledge of Xero is of a very high standard and if a new scenario comes up she’s always able to figure it out. She is regularly in contact with our suppliers, partners, customers and accountant to help figure out any queries that come up and she has gone the extra mile to do research around more complex issues, such as VAT partial exemptions. In the time we have worked with Juliet she has become a very important and trusted member of our team"
"...I can honestly say we would not be the successful Company we dreamed of and we have become without Susan Lang Accounts Team captained by the marvellous Susan. They are very much part of our team, we feel, they are still essential to us. Who would have thought that we could build such a beautiful working relationships with your own accountants! We did because they are not just our accountants, as I have tried to convey above, they are much more to us. We hope that our working relationships will last as long as our Companies. They are truly great!..."
Child & Adolescent Therapy Solutions
“I have worked with the Accounts Department for approx 3 years. I started initially with bookkeeping, to keep me on top of my reconciliation and cash flow each month. They also got me started using Xero. After a while, Xero had become second nature to me, and at a level and speed I was comfortable with I started using it more and more and with the help of the Accounts Dept, I starting to understand my management accounts more and more each month.
As a business owner of a fast growing SME, I need an accountant who I know is in my corner, someone who cares about the health of my business and takes the time to think strategically - not just balance the books.
It was a very easy decision for me this year to decide to move my entire accounting over to the Accounts Dept NE and now they look after my rec and check, my payroll and management accounts at a rate that is affordable to me too.
I enjoy working with the whole team now. Their MD feels like my FD - I know she has my back and I feel safe - which is important to me - and enables me to enjoy running my business, while knowing that my finances are all in order and in excellent"
McDonough Marketing Communications
“We contacted the Accounts Dept around 2 years ago now. We were already on Xero when Susan came in on a recommendation from our previous bookkeeper, but our Xero had a couple of issues. Susan was brilliant and sorted out all of our queries and tidied up our opening balances and especially our aged debtors and creditors.
Susan works with our current in house admin assistant and is always on hand to help out with any questions that she may have. I feel happy that our accounts are checked over at the end of each month and the VAT return is checked for us before filing.
This year we have asked The Accounts Dept to organise all of our year end accounts too and having the same person involved throughout the year and then at year end is great. I feel confident that my accounts are now spot on and up to date"
Skedaddle Cycle Hub Ltd
“I fully recommend Juliet of The Accounts Department. Since using her services managing my business has become much easier in every respect, and I have full confidence that everything is now in "
“Problem solved pest control now use the services of Juliet at The Accounts Dept NE to raise all our invoices and utilise their bookkeeping services. I can honestly say the service is excellent and I have no hesitation in recommending Juliet and her team. I have experienced a very fast response time, always professional in their approach and highly organized. It is nice to deal with such a professional company who take great pride in their work"
Problem Solved Pest Control
“As Finance director for Amazing Parties Ltd, I have been using Juliet's services for over five years and have been very satisfied with both her professionalism and timely responses to any issues. Bookkeeping and accountancy has been
"We have worked with the Susan and the accounts department for many years now and they have been excellent to work with. Susan has provided many of our clients with bookkeeping services and first class training enabling them to manage their business finances via cloud bookkeeping software. "
Mitchells Chartered Accountants
"The Accounts Department NE have worked with my construction company for almost 4 years now. We have always had excellent service from Susan and the team who are very professional and approachable. Our accounting is always completed professionally and in good time and Susan is able to deal with any difficulties or queries I may have. I have total confidence in this great team. I would recommend their services to anyone needing accountancy work."
Musgrave Construction Company